Tracking & Shipping Information
We're experiencing some delay due to the volume of orders this holiday season. All orders on the 15th onwards will be shipped or picked up after Christmas already. :)
- Regular- Via Courier: Shipments are shipped via FIFTH EXPRESS or Pahatid.PH. It will take 3-5 working days.
Express- Via Pick Up Method in Quezon City Office (Pin: Private Storey HQ): The customer books the shipment after 2 to 3 business days upon ordering. This can also be the day itself (Same-day Delivery) depending on availability of the product for the day. You will receive a text message on the day itself when the order is ready for pick up. You can pick it up yourself or book via Lalamove, Grab, etc. It takes same day to 3 working days.
You may experience delay due to high volume of shipments by our courier during holidays such as Valentine’s day, Mother’s day and Christmas.
Greater Metro Manila includes Paranaque, Muntinlupa, Caloocan, Las Pinas, Malabon, Pasay, Valenzuela, etc.
Regular- Via Courier: Shipments are shipped via JRS Express. It will take 7-10 working days.
Express- Via Express Courier: It will be shipped via LBC. It will take 3-6 working days for the shipment.
You may experience delay due to high volume of shipments by our courier during holidays such as Black Friday Sale, Valentine’s day, Mother’s day and Christmas.
Plus 3-5 working days if the product has embroidery. Need it rushed? Contact us!
*Same day if set/s is or are available in the HQ